The CYAN LOYALTY CLUB is issued to each hotel guest who applies for it.
The Card is valid for all family members (including children under the age of 17) or the partner listed on the application form and staying with the card holder in the same or in another room.
The Card and the benefits are personal and cannot be transferred to any other person.
Please hand over your CYAN LOYALTY CLUB Card to reception upon arrival, in order to enjoy your benefits.
Each card is valid until the member reaches the next grade according to the visits and should be returned upon request.
To honor a member with a “Visit” a minimum stay of 7 nights is required. The benefits and offers can be changed without prior notice.
All offers are subject to availability.
For any changes, requests and other information about your membership, including lost or stolen cards, please contact the Guest Relations Department or the Hotels’ Reception which will be happy to assist you.
For late check-out requests we kindly ask our CYAN LOYALTY CLUB members to inform their hotel’s reception at least 24 hours before departure.
Special room’s requests will be allocated in priority order and are subject to availability. They have to be made at least 4 weeks before arrival and should involve rooms within the booked room category.
Available upon your first returning visit (2nd stay), the White Card includes the following benefits:
Available upon your fourth returning visit (5th stay), the Blue Card includes all the benefits of the White Card plus the following:
Available upon your ninth returning visit (10th stay), the Gold Card includes all the benefits of the Blue Card plus the following: